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"We are very happy with the customer service that we received from Fast Transact as we set up a merchant account to sell our children’s books about Bellman The Traveling Bear." more>>
Brenda Richards
Bellman Bear Books
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You need quick, efficient service when it comes to underwriting a merchant account and our expert underwriters know the drill. Once your fully completed application is submitted, you’re guaranteed a 24 hour, pain-free approval turnaround. We think you’ll agree that the key to Fast Transact’s underwriting success is our focus to communicate responsively until your approval is finalized and in the hands of our implementation team.
Simply put, it’s important that business owners and cardholders know they’re fully protected from fraud. Our Risk Management team takes this responsibility very seriously and works diligently to make sure your payment platform is, and will remain, risk-free. You can rest assured that Fast Transact’s cutting-edge technology recognizes unusual or suspicious activity, prompting our team into immediate action to prevent any potential losses. Our risk staff will also provide you with an honest, trouble-shooting assessment of your system to help you set up and maintain a processing environment that you can trust every step of the way.
Excellent products backed by unmatched Customer Service and integrity are what you’ll find at Fast Transact. With our 24-hour service and support guarantee, we set the bar high and our support staff rises to every occasion. Your phone calls are answered by experienced staff with a thorough knowledge of the credit card industry and its services. From servicing terminals to gateway support and billing questions, we’re there to assist you every step of the way.
If you’re confused when it comes to some of todays “geek speak” and technology, don’t feel alone. The staff at Fast Transact is a multi-faceted group and our IT professionals provide the support and confidence you need. They become a seamless, yet integral part of your team by working closely with you to offer superior solutions for seemingly difficult integrations, providing answers to software questions, or just talking “techy”. It’s what our IT department does best and providing access to these professional services is what we do together as a team.
It's not WHAT we do that makes Fast Transact different; but rather, HOW we do it. Answering your questions regarding merchant account rates and fees, and advocating on your behalf, are just a few of the talents of our Inside Sales team. This crew is a tightly knit group who keeps their fingers on the pulse of every detail along the way, from application to implementation. They work hard to make sure your account is approved efficiently, that you feel up-to-speed at any given moment and everyone is trained and ready to run once the green light of approval is received.
Selecting the right merchant service provider for your high volume or national account is a serious matter when you’re processing hundreds of thousands or even millions of transactions per year. It’s important to pay attention to detail and know that you can process a sizeable volume of sales without limits or caps that can hinder your business. Our Senior Sales team is masterful in the art of handling large processing accounts for both Internet and retail companies and they will knowledgeably match your product and service requirements to the offerings provided by Fast Transact. Whether you’re looking for one merchant account, multiple merchant accounts or payment gateway options, we’re confident that we can take care of all of your processing needs.
Securing large reseller and association channels takes a special group of employees who are thorough in every detail of our channel process. We know that in order to expand the reach of your products and services it's important to streamline the merchant application process, cut down on paperwork and create a uniquely pleasant experience for your association and channel members/merchants. At the end of the day, you want a partnership opportunity that provides value to both you and your customers . . . and our Channel/Association management team is here to accommodate each client's unique needs and business goals.
Whether it’s writing copy for advertisements and marketing materials or creative graphic design to promote Fast Transact products and services, creativity is the name of the game. You’ll find working with the Marketing team to implement marketing plans for specific market segments or on tradeshow presentations to be both exciting as well as rewarding. Your business is unique and your needs are unique; it’s our job is to act as your marketing department allowing you more time and money to run and grow your business.
Making sure that we offer the latest in PCI Compliant equipment is of utmost importance to our Inventory/Shipping Department. However, it goes much deeper than that because we provide a variety of support services to our merchants and partners. At Fast Transact, we work together with you to ensure that we have what you want when you want it. Equipment and supplies are received on time and in quality condition. Welcome packets/kits include required material and supply requests are only a phone call away. We make it easy for you to stop worrying and focus on what really matters, running your business.
Counting pennies in most industries doesn’t seem viable but in the merchant services industry, pennies are everything. The Accounting Department at Fast Transact will track each penny, watch which transactions go into which buckets and make sure that your dollars are accounted for in every manner possible. Are you receiving residuals properly? Are you paying too much for non-qualified transactions? Should a sales representative be notified of changes that need to be made? These are all part of the daily monitoring our Accounting staff takes care of so that you don’t have to.
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